Individual Cabinet Member Decision Making - Housing - Wednesday 17 September 2025, 4:00pm - Elmbridge Borough Council Webcasting
Individual Cabinet Member Decision Making - Housing
Wednesday, 17th September 2025 at 4:00pm
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Speaking:
Agenda item :
Start of webcast
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Portfolio Holder
Agenda item :
1 Declarations of Interest
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Agenda item :
2 Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25
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- Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25
- Appendix 1 - Elmbridge BC self-assessment form against the Housing Ombudsman's Complaints Handling Code (September 2025)nc. 1 for Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfa
- Appendix 2 - Annual Complaints Performance and Service Improvement Report 2024/25 (draft)nc. 2 for Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25
- Appendix 3 - Tenant Satisfaction Measures 2024/25 (for online publication)Enc. 3 for Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25
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Officer
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Portfolio Holder
Agenda item :
3 Relaunch of Perfect Fit Scheme – Making best use of social housing stock in Elmbridge
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Webcast Finished
- Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25, opens in new tab
- Appendix 1 - Elmbridge BC self-assessment form against the Housing Ombudsman's Complaints Handling Code (September 2025)nc. 1 for Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfa, opens in new tab
- Appendix 2 - Annual Complaints Performance and Service Improvement Report 2024/25 (draft)nc. 2 for Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25, opens in new tab
- Appendix 3 - Tenant Satisfaction Measures 2024/25 (for online publication)Enc. 3 for Elmbridge Borough Council as landlord – Annual Complaints Performance and Service Improvement Report and Tenant Satisfaction Measures 2024/25, opens in new tab
- Relaunch of Perfect Fit Scheme – Making best use of social housing stock in Elmbridge, opens in new tab
- Appendix 1 Draft Perfect Fit Scheme Specification, opens in new tab