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Individual Cabinet Member Decision Making - Housing
Tuesday, 30th June 2026 at 9:00am
Speaking:
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Portfolio Holder
1 Declarations of Interest
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2 Elmbridge Borough Council as landlord - Update to Complaints Handling Policy, Annual Complaints Performance and Service Improvement Report, Complaint Handling Code Self-Assessment and Tenant Satisfaction Measures 2025/26
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- Individual Cabinet Member Decision Making - Housing
- Appendix 1 - Complaint Handling Policy (Updated Draft)
- Appendix 2 - Complaint Handling Self-Assessment 2025-26 (Draft)
- Appendix 3 - Annual Complaints Performance and Service Improvement Report 2025-26 (Draft)
- Appendix 4 - Tenant Satisfaction Measures Report - 2025-26 (Draft)
3 Elmbridge Borough Council as landlord - Mutual Exchange Policy
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Webcast Finished
- Individual Cabinet Member Decision Making - Housing, opens in new tab
- Appendix 1 - Complaint Handling Policy (Updated Draft), opens in new tab
- Appendix 2 - Complaint Handling Self-Assessment 2025-26 (Draft), opens in new tab
- Appendix 3 - Annual Complaints Performance and Service Improvement Report 2025-26 (Draft), opens in new tab
- Appendix 4 - Tenant Satisfaction Measures Report - 2025-26 (Draft), opens in new tab
- Elmbridge Borough Council as landlord – Mutual Exchange Policy, opens in new tab
- Appendix 1 - Mutual Exchange Policy (Draft), opens in new tab